Refund & Returns Policy
Draft — Pending Review: This policy is an initial draft prepared for Kokan Harvest Co. and has not yet been reviewed by a legal professional. Please review and confirm accuracy before relying on it.
Refund & Returns Policy
Last updated: July 2026
No Returns or Refunds
As Kokan Harvest Co. sells perishable food products, we do not accept returns, exchanges, or refunds on any product once an order has been placed and dispatched. This applies to all orders, including in the event of damaged packaging, incorrect items, or any other issue with the shipment.
We encourage you to review your order carefully before completing your purchase, including product details, quantity, and delivery address.
Order Cancellations
If you wish to cancel an order, please contact us as soon as possible after placing it. We can only accommodate cancellation requests received before the order has been dispatched.
Contact
For any questions about this policy, reach us at info.kokanharvestco@gmail.com.